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Tuesday, 31 January 2006

A common AdWords misconception explained...

Posted on 19:04 by Unknown
One great thing about having a large audience of AdWords advertisers is that it makes this blog an ideal place to clear up things which might be called common AdWords misconceptions. Take, for example, the misconception exemplified by the question below -- paraphrased from a post in the AdWords Help forum:

I advertise a niche product, and I'm the only advertiser on many of my keywords. I thought I could bid the minimum CPC of $0.01 on those keywords, and have my ad show. Yet, my minimum bid is much higher. What's up with that?


Good question. Let's start by first defining what minimum bid really means:

The minimum bid, also known as the minimum CPC, is the least that one can pay to have an ad appear for a particular keyword in a particular account. It is very important to know, however, that one's minimum bid is entirely unrelated to how many other advertisers are using the same keyword. Instead, since August of 2005, the minimum bid has been quality based. To put it simply, the higher the Quality Score of a keyword, the lower one's minimum bid will be for that keyword.

So, very low minimum bids are earned by creating highly relevant ad text and keywords that get outstanding Quality Scores. And only the most relevant keyword and ad text combinations will earn a minimum bid of $0.01 (or its equivalent in other currencies).

It's worth noting that every keyword has a minimum bid that is unique to how successfully that word has been used in an advertiser's particular account. So the minimum bid for the keyword 'Kansas City BBQ sauce' will be different in your account than in your next door neighbor's account, who happens to be using the same keyword.

How can you lower your minimum bid? The short answer is to improve your Quality Score by optimizing your ads.

Posted by Blake, Inside AdWords crew
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Thursday, 26 January 2006

A Google Accounts reminder

Posted on 17:06 by Unknown
Some of you may remember our post from a couple of months ago introducing Google Accounts for AdWords -- a single email and password that lets you access multiple Google services (such as AdWords, Google Analytics, Froogle, Google Groups, and more). Well, Ann-Lee from the Google Accounts team is back with a quick update:

By now, you've been given the option to update your AdWords login to Google Accounts. Over the coming weeks, we'll be asking all advertisers to update their AdWords logins to Google Accounts before entering their accounts. So, we encourage you to update to Google Accounts today if you haven't had a chance to do so already. And remember, if you'd like some tips, check out our FAQs and step-by-step guide."

Posted by Arielle, Inside AdWords crew
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Wednesday, 25 January 2006

Please plan ahead

Posted on 19:00 by Unknown
Just in case you were planning to work on your campaigns this weekend, please note that on Friday, January 27th, the AdWords system will be temporarily unavailable from approximately 8 p.m. to 2 a.m. PST due to system maintenance. While you won't be able to log in during this time, your campaigns will continue to run as normal.

As always, we apologize for any inconvenience this may cause.

Posted by Arielle, Inside AdWords crew
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Tuesday, 24 January 2006

“It’s All About Results” everywhere

Posted on 18:33 by Unknown
Do you sell products or services to customers outside the United States? If so, we’d like to tell you a bit more about how “international” AdWords really is: in addition to targeting your ads to customers in U.S. cities like Wichita, Kansas, you can also target customers in over 100 countries abroad. If your customers speak another language, you can write your ads in one of 40+ available languages, which include everything from Danish to Japanese to Thai, one of the latest additions to the family of AdWords-supported languages.

And if you speak another language yourself, not a problem! Simply change your language preference in the upper right corner of the AdWords homepage, or within the My Account tab, to view the AdWords interface in the language of your choice. At the end of the day, whether you want to sell your products to customers in Malaysia, show ads to French-speaking prospects in Quebec, or view your account reports in Swedish—AdWords can help you grow your business both here in the United States and nearly everywhere around the world.

Posted by Vivian, Inside Adwords crew
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Friday, 20 January 2006

Sometimes, it's best just to ask...

Posted on 18:04 by Unknown
There's just something about a new year that calls for some serious reflection on the past, followed by a spot of excited and hopeful planning for the future.

In this spirit, the Inside AdWords crew sat down together recently to brainstorm ideas for the future of this blog. One of the first (and best) ideas was to ask you, our readers, what would be most useful or valuable to you during the coming year.

Of course we'll continue to highlight new features of the AdWords program, tell you about tools and techniques that you may not have heard of, answer your questions, and point you towards resources that may help you become an even more successful advertiser.

Still, beyond what we're already doing, what else would you like to see on this blog? We invite you to let us know, and we'll see if we can make it happen. And while you're at it, feel free to weigh-in on the value of our current posts as well.

Thanks in advance!

Posted by Blake, Inside AdWords crew
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Wednesday, 18 January 2006

Give your account a workout

Posted on 18:47 by Unknown
As the season of pumpkin pie and egg nog comes to a close, many of us find ourselves running out to purchase that new gym membership to get back in shape. Here at AdWords, this serves as a friendly reminder that your AdWords account could also use a bit of a workout -- you can slim down your keyword list to get rid of poor performers and then add strong variations for a little extra muscle.

Where should you start? Based on the metrics that are important to your business, use our Find and Edit Keywords tool to cut out keywords that aren't working for you. Simply select keywords based on their performance history (such as clickthrough rate) or by match type and status (such as inactive for search) and then select 'Delete these keywords.' We won't delete your keywords immediately, instead, you'll be taken to a page where you can review the list of keywords that you've specified and then choose which ones you'd like to delete. For example, you may want to get rid of all keywords that have a CTR below 0.5%.

Once your campaigns are feeling lighter, strengthen your keyword list by adding variations of high performing keywords to your account. Simply enter these keywords into the Keyword Tool and add relevant results with one click of your mouse.

So, take a minute to sit down, stretch and ensure that your account gets the workout that it deserves.

Posted by Sarah, Inside AdWords crew
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Friday, 13 January 2006

User-to-user support: worth a closer look

Posted on 18:12 by Unknown
Although the Inside AdWords crew has a lot of fun with this blog, we do have a more serious intent as well -- which is to keep our advertisers informed about the AdWords product and aware of resources that will help them to become even more successful.

Along those lines, today we'd like to point you to a collection of AdWords related resources that have two things in common:

1) They're valuable sources of advice and information, 24 hours a day and seven days a week.
2) Chances are you may not know they exist, unless you've thoroughly explored Google Groups.

So we hope you'll take a few minutes to follow the links below and discover some of our valuable user-to-user support communities.

We posted some time ago about the AdWords API, which lets advertisers interact directly with their AdWords account through applications they create. If you are an API user, or are considering becoming one, you will probably find the AdWords API Forum very valuable indeed. Similarly, if you are currently using Google Analytics, we think you'll find the Analytics Help group to be quite useful. To help advertisers maximize their site's exposure on the Internet, outside the realm of AdWords, we've recommended exploring Google Sitemaps. And if you've done this, you may also be interested in a group with the cleverly chosen name of google-sitemaps.

Lastly, no post on the subject of valuable resources would be complete without another nod to the AdWords Help group, which has become a vibrant community with more than 2100 members, helping each other every day.

Posted by Blake, Inside AdWords crew
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Thursday, 12 January 2006

One on one with Ray

Posted on 15:15 by Unknown
We recently had the pleasure to catch up with one of our long-time advertisers, Ray Allen, founder of American Meadows, who kindly agreed to be the subject of a customer story a couple of years ago.

Before the wildflower seed business, Ray worked in traditional advertising for quite some time. With his combination of copywriting skills and start-up know how, he has some pretty sage insight to share: “If you look at it from the small business point of view, there are three main benefits of keyword targeted advertising: (1) reach – I can find anyone and everyone searching for the product or service I offer, (2) pay as you go -- there’s no real commitment as with more traditional media, and 3) real time messaging. If I offer a free shipping week, I can dynamically change the messaging of my ads to reflect this.”

This past year, Ray really put his own advice to the test. After running a successful seed business for more than 20 years, he was ready to expand American Meadow’s product line to include flower bulbs. In the fall of 2004, Ray started carrying popular bulbs such as daffodils and tulips. When this initial test went well, Ray extended his company’s bulb selection and created a discount plan whereby customers could advance purchase fall bulbs to save 35% or even 50% depending on how early they placed their orders. He optimized his bulbs campaign and used his ad text to inform customers about his promotional rates.

As Ray explains, “we’re to the point where we planned a whole new launch of a new group of products based on what I can do with AdWords.” When his site offered bulbs at 50% off, his ad text did too. As fall approached and the discounts fell, Ray used the Find and Edit Ad Text tool to change the discount percentage promoted in all of his ads. While that first fall was deemed a success, an optimized AdWords campaign helped boost American Meadow’s bulb sales by 350% the following year. “The medium is so great for this stuff, and people tend to underestimate the importance of ad text,” Ray says. “2005 was a really good year for us, and AdWords was a major part of it!”



To hear more about Ray and how he’s used AdWords to grow his business, check out his newly updated success story here.

Posted by Arielle, Inside AdWords crew
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Wednesday, 11 January 2006

An Analytics update

Posted on 13:20 by Unknown
Back in November, Brett and Andrew from the Google Analytics team announced the exciting news that Analytics would be available right from within your AdWords account. However, due to the overwhelming response, we had to temporarily suspend new signups.

We've now started sending invitation codes to the first set of customers who submitted their email addresses for a Google Analytics account. If you receive an invitation code from us, you can sign up and begin tracking the performance of your websites and AdWords campaigns. The Google Analytics Help Center is a great place to start for any questions you have during the set-up process.

If you haven't yet received an invitation to sign up for Google Analytics, we hope that you'll continue to be patient. The Analytics team has been working long and hard to add server capacity so that we can continue adding new accounts, as well as make your experience using Google Analytics the best that it can be. This means fresher report data, the ability to add profiles to your account, and more. Check the posts on the Google Analytics site to keep up to date on our progress.

Posted by Arielle, Inside AdWords crew
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Friday, 6 January 2006

Track search and content clicks separately

Posted on 22:18 by Unknown
Do you use third party tracking software or have access to your weblogs? If so, you may have wondered if you can track your search and content clicks separately using Google AdWords. Well, we're happy to report that it's as easy as creating unique Destination URLs for your keywords or ad text using ValueTrack. This parameter allows you to distinguish the clicks that you receive from search and content sites in the Google Network for both your keyword-targeted and site-targeted campaigns.

To use this feature, you'll need to add the ValueTrack parameter to your URLs. For example, if your URL is www.yoursiteinfo.com, you can use the following parameter for your Destination URL: www.yoursiteinfo.com?type={ifsearch:GoogleAdWordsSearch}{ifcontent:GoogleAdWordsContent}. (Just a reminder: we'll review any change you make to your URLs -- so your ads will stop showing across the Google Network for a short period of time until they've been reviewed and approved.)

When using this code, your third party tracking will be able to identify how many of your visitors enter your site via your Google AdWords ad. More importantly, a click on your AdWords ad from Google or a search partner would appear in your weblogs as the following: www.yoursiteinfo.com?type=GoogleAdWordsSearch. A click from one of our content partners would appear as the following: www.yoursiteinfo.com?type=GoogleAdWordsContent.

Using this feature is a great way for you to better monitor your performance and ROI across the Google Network, and we hope you'll to give it a try.

Posted by Sarah, Inside AdWords crew
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Thursday, 5 January 2006

‘Dear Inside AdWords…’ - Questions from other folks

Posted on 17:09 by Unknown
As you can imagine, we get a lot of questions daily from advertisers like you. While some of these questions are sent right into the Inside AdWords mailbox, the majority go to our AdWords Support Team. Since many of the questions may be relevant to all of you as well, I thought it’d be nice to share some of the common questions (and answers!) being sent to our other inboxes. (Note: names have been excluded since these advertisers did not send their questions directly to Inside AdWords.)

We’re closing out our books for 2005, and our accountant has asked us for invoices and receipts for our AdWords spending. How can I get them?

Receipts and invoices for your AdWords payments and charges are available for printing directly in your AdWords account. To print a receipt or invoice, simply login to your AdWords account and click the “My Account” tab to view your billing summary. (You can then choose to change the date ranges if you are looking for a specific time period such as January through December 2005.) For receipts, click the “Payment received” link for any given payment, and then click “Printable receipt” – your receipt will then pop up in a new window for you to print at your convenience. To print invoices for your records, just click on the invoice number for any line item.
Occasionally, I get emails from AdWords describing new product changes and policy updates but I always misplace them. Do you have an archive of these emails?

Other than account notification emails, we try to minimize the amount of additional email we send to our advertisers since we know your time is valuable. To this end, we usually send out product or policy updates via email only when they absolutely impact your account, or provide a significant benefit to you. These emails can be found in the Google AdWords News Archive located here. Bookmark this page and you’ll be sure to never misplace these updates. For more information about new product changes, you might want to consider bookmarking this blog or subscribing to receive posts by email as well.

I keep hearing about an AdWords Learning Center. What is it, and how can I use it to my advantage?

The AdWords Learning Center is an online resource that teaches you the in’s and out’s of AdWords. Available in both multimedia and text-only formats, the Learning Center contains individual modules covering everything from how to set up an account to optimization tips. As an advertiser, you can use the Learning Center to learn more about tools and features you may be less familiar with, or to brush up on specific AdWords concepts such as keyword matching options, or local targeting. If you’re feeling inspired, you can even take the mini quizzes at the end of each module to see just how much you’ve learned! By the way, you can always find a link to the Learning Center from the AdWords Help Center main page, in the "About AdWords" section at the top.

That’s all for now, folks. Keep sending your questions our way, and who knows—maybe you’ll see yours answered next time.

Posted by Vivian, Inside AdWords crew
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Tuesday, 3 January 2006

Our Top 10 of 2005

Posted on 16:05 by Unknown
We've written our New Year's resolutions (hopefully I will bike 35 miles to work once a week), toasted with friends over glasses of champagne, and are ready to embrace 2006. Before moving full steam ahead though, we'd like to take one last look at all that happened with Inside AdWords in 2005.

So, to follow in the footsteps of David Letterman and the Google Zeitgeist, here's our very own Top 10 list. While our highlights don't include any references to Brad and Angelina, we do re-visit our favorite feature releases and top Inside AdWords moments-

10) New features are added to the Keyword Tool

9) The Report Center gets a face lift

8) An artist is born...and yes, she also writes for our blog

7) Site exclusion allows you to prevent your ads from showing on specific sites in our content network

6) Our friends over at AdSense notice that we started a pretty good thing

5) My Change History provides you with a record of your account changes

4) Sitemaps allow you to inform Google when you've made changes to your web pages or created new ones so that they'll be included in our index

3) Specify the websites where you want to advertise with site targeting (and learn about our vast array of niche sites)

2) Place separate bids for search and content within the same Ad Group

1) Jon, Vivian, Blake and Andrew hear this blogging thing is going to be huge...

With that, we'll close the door on 2005, and welcome you to a new year of AdWords tips and insights with the Inside AdWords crew.

Posted by Sarah, Inside AdWords crew
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      • A common AdWords misconception explained...
      • A Google Accounts reminder
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